Check Legal terms before opening an account
Our Legal terms explain who may open an account, which account details must be accurate, and how we handle access when local rules apply. We ask for a working phone number before account access so we can connect activity to the correct account holder. Payment records
-
1
can include DANA, OVO, GoPay, QRIS, bank transfer or virtual account references, and those records help us investigate a disputed status. Access depends on local law, and where local law permits, you can use the policy contact route to ask about a clause, request a correction,
-
2
or ask how a decision was reached. The Legal page should be read together with the account prompts shown during registration and payment confirmation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.